Shipping policy

At Oracle Wetmore, we aim to make your shopping experience simple and convenient by offering free shipping on all eligible orders within Australia. Please review our shipping policy below for information about order processing, delivery times, and shipping destinations.

1. Shipping Destinations

We currently ship within Australia only.

At this time, we do not offer international shipping. Orders with delivery addresses outside Australia cannot be fulfilled.

2. Shipping Costs

Free standard shipping is available on all orders delivered within Australia. No additional standard shipping fees will be charged at checkout.

3. Order Processing Time

Orders are typically processed within 2–3 business days after payment has been confirmed.

Processing includes order verification, preparation, and packaging. Orders are not generally processed on weekends or public holidays, so orders placed during these periods may take additional time to process.

4. Shipping and Delivery Time

Our estimated total delivery time is 5–8 business days from the date your order is placed.

Estimated delivery breakdown:

  • Order processing: 2–3 business days

  • Transit time: 3–5 business days

  • Total estimated delivery time: 5–8 business days

Delivery times are estimates and may vary depending on your location, courier availability, public holidays, weather conditions, or other circumstances beyond our control.

5. Order Tracking

When tracking information is available, it will be provided by email once your order has been dispatched. Please allow some time for tracking information to become active after your order ships.

If you have questions about the status of your order, contact us at info@oraclewetmore.shop and include your order number.

6. Delayed or Missing Orders

Although we aim to deliver orders within the estimated timeframe, occasional delays may occur. If your order has not arrived within 8 business days, please contact us so we can help you check its status.

Please note that delivery estimates are not guaranteed and may be affected by circumstances outside our control.

7. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, contact us as soon as possible at info@oraclewetmore.shop.

We will do our best to assist, but we cannot guarantee that address changes can be made after an order has been processed or dispatched.

8. Contact Us

If you have any questions about our shipping policy or need assistance with an order, please contact us:

Store Name: Oracle Wetmore
Email: info@oraclewetmore.shop
Phone: 602-263-1166
Address: 4380 N Oracle Rd, Tucson, AZ 85705, United States

Thank you for shopping with Oracle Wetmore. We appreciate your trust and look forward to delivering your order to you.